I wanted to thank you for the greeting card you sent today, it was nice to know you had been in business for ten years and I’ve been with you all the way. Very nice to know indeed.
I have to tell you though the bloom is off the rose here and I’m working at divorcing myself from you.
It seems you’ve become quite selfish lately with a variety or resources. Many of the first and second pages of search results lead to your products and not those of small guys like me who helped you build your business.
If I do a search for restaurants on my cell phone, I get your ads, your map, your software and it’s only when I get several screens down I get to real restaurants put there by real people.
In my gardening business, searching for gardening information gives me a string of ads comprised of such amazingly high-content sites as ehow, howstuffworks and even Home Depot. Or, perhaps more helpfully, you direct me to nursery sites where I can buy perennials. But finding good information is becoming harder. And as a content producer, it’s not a great vista to be looking at.
I understand you’re the 800-pound gorilla on the block and can pretty much do anything you like right now. I am however reminded (perhaps apocryphal story alert) of a tech-leader who was asked how it felt to be the head of such a large company who replied, “Somewhere right now, in a garage somewhere, two guys are building something that’s going to kill my business”.
So Google, while we’ve been together for ten years, the bloom is off this rose and I’d simply suggest you revert back to those things that made you great. Giving readers what they want and not what you want. Bing is doing it nicely at the moment (which may be the only thing Microsoft has going for them) but still, it’s hard to get excited now with using your services rather than Mr. Bing.
Thanks for sending me the card. Nice to know you care.